These Terms of Use (“Terms”) form a binding agreement between you and VEIVO Lab (“we”, “us”) governing your use of the Music Video Generator mobile application and related services (the “App”). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.
1 The service
The App lets you upload a photo and an audio track — or select a track from our built-in sample library — and generates a lip-synced music video from them using automated AI processing. Generation happens on our servers and on those of our AI provider, and typically takes from a few seconds to several minutes depending on load and video length.
We may add, change, suspend, or discontinue any feature at any time. We may also impose reasonable usage limits (for example, on file size, video duration, or number of requests per day) to keep the service available to everyone.
2 Eligibility and your account
You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use the App. If you are a minor, you may use the App only with the involvement of a parent or legal guardian.
The App signs you in automatically using an identifier tied to your device installation; no email or password is required. You are responsible for all activity that occurs through your device. If you uninstall the App, reset your device, or change devices, your account and history may not be recoverable — we cannot restore an account we cannot identify.
3 Your content and the rights you need
You keep ownership of the photos, audio, and other material you upload (“Your Content”). By uploading, you grant us a limited, worldwide, royalty-free licence to host, store, transmit, and process Your Content solely for the purpose of operating the service — that is, generating your video, delivering it to you, and keeping it in your history. This licence ends when the content is deleted.
You are responsible for having the rights to what you upload. You represent and warrant that you own Your Content or have all necessary permissions, and specifically that:
- you have the right to use any music you upload, including any recording and composition rights;
- you have the consent of any identifiable person appearing in a photo you upload;
- Your Content does not infringe any copyright, trademark, privacy, publicity, or other right.
We do not use Your Content to train AI models, and we do not publish or share your generated videos. What you do with the video after you download it is your responsibility.
4 Sample music library
Tracks provided inside the App are made available for use within the App to create videos for your personal, non-commercial enjoyment. They are not sold to you, and you may not extract, redistribute, resell, or use them as standalone audio outside a video you generated. Commercial use of a video containing a sample track requires our prior written permission.
5 Acceptable use
You agree not to use the App to create, upload, or distribute content that:
- depicts a real person without their consent, or is intended to deceive others about what a real person said or did (including political deepfakes, fake endorsements, or impersonation);
- is sexually explicit, or sexualises or otherwise exploits minors in any way;
- promotes violence, terrorism, self-harm, hatred, or harassment of any individual or group;
- is defamatory, fraudulent, or intended to scam, phish, or mislead;
- infringes someone else’s intellectual property or privacy rights;
- violates any applicable law or regulation.
You also agree not to reverse engineer, decompile, scrape, or otherwise abuse the App or its APIs; not to circumvent rate limits or authentication; not to use bots or automated systems to submit requests; and not to attempt to gain unauthorised access to our systems or another user’s data.
We may remove content and suspend or terminate access — with or without notice — if we reasonably believe these Terms have been broken.
6 AI-generated output
Output is produced automatically and may contain visual artefacts, inaccuracies, or unexpected results. We do not guarantee any particular quality, likeness, or outcome, and identical inputs may produce different results. You are solely responsible for reviewing output before you share or publish it, and for disclosing that it was AI-generated where the law or platform rules require it.
To the extent we hold any rights in the generated video, we assign them to you, subject to the rights of anyone else whose material appears in it.
7 Fees
The App is currently provided free of charge. If we introduce paid features in the future, the price, billing terms, and cancellation terms will be disclosed to you before you are charged, and any purchase will be processed and refunded through Apple’s App Store or Google Play under their respective policies.
8 Intellectual property
The App itself — including its software, design, trademarks, and the VEIVO name and logo — belongs to VEIVO Lab and its licensors. These Terms grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control; they do not transfer any ownership to you.
9 Third-party services
The App relies on third-party AI generation, hosting, and delivery providers. Their availability affects ours, and we are not responsible for outages, changes, or acts of those providers. Your use of the App through the Apple App Store or Google Play is also subject to those stores’ terms.
10 Disclaimer of warranties
THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or secure, or that content will never be lost. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.
11 Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEIVO LAB WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, CONTENT, PROFITS, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP. Our total aggregate liability for all claims relating to the App will not exceed the greater of the amount you paid us in the twelve months before the claim, or USD 50.
12 Indemnity
You agree to indemnify and hold harmless VEIVO Lab and its personnel from any claim, demand, loss, or expense (including reasonable legal fees) arising from Your Content, your use of the App, or your breach of these Terms or of any third party’s rights.
13 Termination
You may stop using the App at any time by uninstalling it, and you may request deletion of your data as described in our Privacy Policy. We may suspend or terminate your access if you breach these Terms or if we discontinue the service. Sections that by their nature should survive termination — including sections 3, 8, 10, 11, 12, and 14 — will survive.
14 Governing law and disputes
These Terms are governed by the laws of the Socialist Republic of Vietnam, without regard to its conflict-of-law rules. Any dispute will be resolved by the competent courts of Vietnam, unless mandatory consumer-protection law in your country of residence gives you the right to bring proceedings elsewhere. We encourage you to contact us first at [email protected] — most issues are resolved informally.
15 Changes to these Terms
We may update these Terms from time to time. Material changes will be announced in the App or on this page and the “Last updated” date will change. Your continued use of the App after an update constitutes acceptance of the revised Terms.
16 Contact
VEIVO Lab
Email: [email protected]
Support page: api.ai-generate.org/support